Admin Officer: Claims Administration – City of Ekurhuleni Municipality

The City of Ekurhuleni invites qualified candidates to apply for the Admin Officer post that has become available at the Risk Management Department.

Job Summary

Department: Risk Management Department
Location: Ekurhuleni
Remuneration: R 349,956.00 to R 480,108.00 – Basic salary per annum (plus benefits)
Assignment Type: Permanent

Closing Date: 24 July 2024

Minimum Requirements:

• National Diploma in Law / Finance / Risk Management / Insurance / Compliance / Economics or relevant NQF Level 6 qualification
• Degree in Law / Finance / Risk Management / Insurance / Compliance / Economics or relevant NQF Level 7 qualification preferred
• 3 – 5 years’ experience in a similar environment
• High analytical skills to critically analyse insurance claims
• Strong and particular attention to detail
• Proficiency in Microsoft Office.

Core Responsibilities:

• Coordinate and support the Department by executing effective administrative and clerical tasks.
• Identify and resolve queries and problems timeously, apply discretion in line with provided guidelines, and escalate unresolved problems.
• Liaise and engage with the Department requesting substantiating documents (e.g. Departmental reports).
• Maintain comprehensive and organised claim files, including all relevant documents, correspondence, and notes related to each claim (e.g. server documents).
• Register and facilitate motor and non-motor claims on the Claims System.
• Process claims and liaise with Insurance Broker.
• Ensure that completed work adheres to governance and legislative requirements.
• Adhere to specified standards, policies, and SOPs to prevent and reduce wastage on financial resources and escalate associated risk.
• Contribute to a culture that builds rewarding relationships and enables exceptional customer service and ethical conduct by being a good example.

Enquiries:

Tel: 0860 54 3000

Application Process

To apply for this position, click here to access the online form and follow the instructions provided.

If the post has expired or the link no longer works, you can search for other jobs at www.jobsandmore.co.za.

Please note:

• Candidates may be requested to submit proof of the NQF level applicable to the qualifications they have obtained.
• Should candidates not be informed of the outcome of the application within six weeks of the closing date, it should be regarded as having been unsuccessful.
• The City of Ekurhuleni subscribes to the principles of the Employment Equity Act and reserves the right to appoint, not appoint, or to appoint laterally.

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